These Terms and Conditions of Sale (hereinafter "TCS") apply to the sale of services offered by the entity Hiliv (hereinafter the "Provider").
The TCS define the contractual conditions under which the Provider offers and sells its services (hereinafter the "Services") to clients (hereinafter the "Clients").
Any order of Service by a Client implies full and complete acceptance of these TCS. The Client acknowledges having read, understood, and accepted the TCS before placing an order.
The Services are subject to a detailed description previously communicated by the Provider and accepted by the Client. The description will notably mention: the nature of the Services, the price, and the payment terms.
The prices of the Services (hereinafter the "Prices") are indicated in euros (€) and include all taxes (TTC). The price of the Services is the one indicated to the Client at the time of the order. The displayed prices of the Services do not include any administrative fees, fiscal stamps, and other fees necessary for the Client's procedures.
Payment for the Services is made via the payment provider Stripe or by bank transfer. Payment is due upon order.
The service execution times communicated are indicative. In any case, the Client cannot protest against any delay in execution due to force majeure, third-party failure, non-compliance by the Client with its obligations to the Provider, especially regarding payment, or if the Provider has not received the necessary information and documents in time for the execution of the corresponding Services.
The Provider undertakes to produce Services in compliance with descriptions, consumer code, and the principle of fairness. However, the Provider does not act as a decision-making authority and cannot guarantee the favorable outcome of the procedures undertaken, obtaining documents and/or authorization, or any other expected result.
The Client expressly acknowledges and accepts that, in accordance with the provisions of Article L.221-28 of the Consumer Code, the right of withdrawal does not apply to the Services.
The Client declares having been informed of this exclusion of the right of withdrawal before placing an order and expressly waives their right of withdrawal.
The Provider retains the intellectual property of the Services and elements of its site.
The Provider undertakes to perform the Services with diligence and competence. The Provider cannot be held responsible for indirect and/or consequential damages that may arise from the provision of the Services. The Provider cannot be held responsible in case of refusal or delay from administrative authorities or third parties. The Provider's liability is limited to a best-effort obligation and not a result obligation.
In the event of a force majeure event under French law, the Provider is released from all liability.
The Client must use the Services fairly and in accordance with these TCS, good conduct rules, and applicable legal or regulatory provisions. The Client is prohibited from using the Services offered on the site for activities prohibited by law and/or contrary to good morals. The present site cannot be used directly or indirectly by the Client for purposes other than the use of the Services.
These TCS are subject to French law. In case of dispute, the parties agree to seek an amicable solution before any legal action. Failing agreement, the courts of Paris will have jurisdiction to resolve the dispute.
Last updated on: December 26, 2024